How to make payment?
Risk of online shopping always exist, as we can see many fraud transactions and scam sites on the internet. This risk could be higher for sex doll business because a solid TPE sex doll cost a large amount of money. We understand the importance of secure payment and trade assurance, to ensure that both of us are being protected in the transaction, we use the most reputable online secure payment portal PayPal. We want to protect you and assure you we’re a legit business that you can shop with a peace of mind. If you didn’t receive the item or there is trade dispute for any reasons, you can ask PayPal to step in to protect your benefit.
We guarantee the confidentiality and security of the transaction you make with us. There will be no reference about sex dolls, sex toys or our store name in your bank statement, credit card bill. Your privacy is our top priority. You can sign in PayPal to finish the payment with your credit card, debit card or you can pay with PayPal as guest without signing up. Our store is SSL (Secure Sockets Layer) verified, as you can see “https://” instead of “http://” in our store address. This technology is used by the world largest internet sites (Microsoft, Google etc.) which ensures the data transferred between your browser and web server is confidential and private.
Our Warranty Policy:
Your sex doll is a custom product that is made especially for you, we will start the production within one day as soon as we receive your order and payment, once your doll is in production, order cannot be canceled for any reason. 20% restocking fee will be charged if we accept your cancellation for non-customized doll. Please consider carefully before you make the purchase decision. You can alter some of the doll’s details like eyes color, nails color, wig etc. before we ship, however you can’t change the skin tone, vagina type once we start the production.
We have a very strict quality check procedure, your doll has been carefully screened to ensure that it complies with high standards, and the doll will be well packed before we ship to you. Therefore, it’s unlikely any damage or defect occur on your doll. Please check the doll carefully from head to toe once you open the box. In case your doll has a defect, please inform us immediately, we will send all necessary tools to assist you in repair. If the doll has significant defect and can’t be easily repaired, we may arrange to ship a new replacement to you at no cost, or partially/fully refund you, depending on the situation. However, if the doll is damaged due to improper use, we can give you tutorial about the repair, but you are not eligible for exchange or return. You should have some basic doll care knowledge and take good care of your doll to avoid any damage.
According to the sex toys industry practice, doll without quality issue and used sex doll will not be eligible for return or exchange.